Frequently Asked Questions

Yes, in most cases our collection service is free of charge for businesses within 20km of Brisbane CBD. This depends on the quantity and type of equipment. We'll provide a clear quote before any collection so there are no surprises.

We collect all IT-related equipment including desktop computers, laptops, servers, switches, monitors, printers, UPS units, cables, motherboards, and peripherals. If it's IT-related, we can almost certainly collect it.

We offer two methods: software-based data wiping that meets Department of Defence standards, and physical destruction through industrial shredding. Both methods come with a certificate of destruction for your records.

Absolutely. We use handheld barcode scanners to record serial numbers and asset tags on-site. You'll receive a detailed report that your finance team can use to remove assets from their registers.

Yes, we regularly collect from office buildings across Brisbane. Our team will come to your floor, pack everything securely, and transport it to our facility. We can also dismantle and de-rack server equipment on-site.

All equipment is assessed at our facility. Working items are refurbished and remarketed or donated. Non-working equipment is dismantled and recycled through certified recycling partners. Nothing goes to landfill.

We typically arrange collections within 3 to 5 business days of your request. For urgent needs, we can often accommodate faster turnarounds. Simply contact us and we'll work around your schedule.

Our standard free collection covers businesses within 20km of Brisbane CBD. For locations further out, we can arrange collections at a competitive rate. Contact us for a quote based on your location.